Privacy Notice

1. Data Controller

MonelixMX, S.A. de C.V., located at Av. Paseo de la Reforma 505, Col. Cuauhtémoc, C.P. 06500, Mexico City, Mexico, is responsible for processing your personal data. You can contact us at: contact@monelixmx.com

2. Personal Data Collected

We collect the following personal data:

• Full name
• Email address
• Phone number (optional)
• State or municipality of residence
• Information about your financial situation provided voluntarily

3. Purpose of Processing

We use your personal data to:

• Provide financial advisory services
• Evaluate your eligibility for support programs
• Communicate with you about our services
• Improve our services and platform
• Comply with applicable legal obligations

4. Legal Basis

The processing of your personal data is based on your express consent given when completing our contact or evaluation forms.

5. Data Transfer

We do not sell or rent your personal data to third parties. We only share your information with:

• Government authorities when legally required
• Service providers that help us operate our platform, under strict confidentiality agreements

6. ARCO Rights

You have the right to Access, Rectify, Cancel, or Object (ARCO) to the processing of your personal data. To exercise these rights, send a request to: arco@monelixmx.com with the following information:

• Full name and registered email address
• Clear description of the right you wish to exercise
• Copy of official identification

7. Security Measures

We implement technical, administrative, and physical security measures to protect your personal data against unauthorized access, loss, or alteration. We use SSL encryption, secure servers, and restricted access to information.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this notice, or as required by applicable law.

9. Changes to Privacy Notice

We reserve the right to modify this Privacy Notice. Any changes will be published on this page with the corresponding update date.

10. Contact

For any questions or comments about this Privacy Notice, contact us at: privacy@monelixmx.com